A 12-store network, managed in real time
A head of retail ran 12 stores on monthly reports with a 3-week lag. Solya turned that retrospective cadence into one live dashboard she opens every morning.
Outcome
Monthly → live
Network
12 stores · lifestyle apparel
Measured outcomes
Monthly → live
Network performance cadence
+11 pts
Reaction speed on drifting stores
Days
From signal to corrective action (was weeks)
What's wired up
Systems connected
Merchandising system
POS · 12 stores · live
E-commerce platform
Online sales & conversion
Store dashboards
Manager feedback loop
Before · After
Before
Running on yesterday's news
The head of retail inherited a monthly review cadence with a 3-week analysis lag. When a store's traffic dropped or a key category underperformed, she learned three to four weeks late — by which point the lever to act had already closed.
After
One live dashboard, every morning
Solya consolidates POS, e-commerce and stock data in real time. Each store is scored against its own tier benchmark, and a drifting store raises a color-coded signal with context and a recommended action. She acts in days, not weeks.
The challenge
It was 2024. The head of retail had inherited a reporting cadence from the company's smaller days: monthly store reviews with a three-week analysis lag. Sell-through, margin, stockouts, conversion — all aggregated, all retrospective.
When one store's traffic dropped or another underperformed on a key category, she learned three to four weeks late. By then the season had moved on and the lever to act had closed.
The monthly report was built by a finance analyst over three weeks. It covered every store on every dimension, and it arrived too late to be operational.
Drifting stores stayed drifting until the next monthly cycle. Key-category stockouts were handled reactively. She ran a 12-store network on yesterday's news, managing on intuition and store visits rather than data.
What we changed
Solya consolidates POS, e-commerce and stock data in real time through its data layer. Every morning the head of retail opens one live dashboard.
It shows each store's sell-through, margin, conversion and stockout status — but evaluated against that store's own tier benchmark, not the network average. A small regional store is no longer judged against the flagship.
How decisions get made
When a store drifts — sell-through 5 points below its tier benchmark, margin compressing, conversion dropping — the intelligence layer raises a color-coded drift signal. It comes with a confidence level, historical context, and a recommended action.
She acts in days, not weeks. Solya tracks each corrective action and its impact, learning what works per store rather than per network.
Where it lands
The signals and feedback land in the application layer: one dashboard for the head of retail, and precise, contextual feedback for each store manager instead of a generic monthly recap.
The monthly report still gets produced — it just stops being where decisions happen. After six months, the network started behaving like a network.
What changed
- Network performance moved from a monthly cadence to live
- +11 points of reaction speed on stores that start to drift
- Signal-to-action measured in days, not weeks, every store on its own tier benchmark
Related: see how network-aware allocation sets each store up before the season, or how continuous replenishment acts on the same live signal.
More use cases
A seasonal buy plan, signed off in one review
A 14-store apparel buyer had to cut next season's open-to-buy by 12% — and built a sharper plan on two years of live sell-through instead of intuition.
Move stock before markdown is the only option left
A 9-store streetwear brand turned twice-a-season panic transfers into a calm weekly lever — moving stock six weeks before markdown was the only answer left.
Allocation that finally knows the network
A 14-store apparel network still split each season with a rule written when it had 8 stores. Solya re-allocated on what every store had actually become.
From the blog
What is WSSI? Weekly sales, stock & intake planning
WSSI — weekly sales, stock and intake — is the weekly heartbeat of merchandise planning. It sets the financial frame, but it doesn't make the decisions.
Retail ERP vs a decision layer: what each does
A retail ERP is your system of record — it runs the transactions. It doesn't decide the SKU/store moves. That's a different layer, and often a missing one.
What does a retail merchandiser do? Role and skills
A retail merchandiser decides what a store sells, how much, and at what price. It's a decision job — and the decisions now outnumber the hours to make them.